Careers at Onalaska Animal Hospital

High-quality medicine. High-touch care. A team that shows up for each other.

At Onalaska Animal Hospital, caring for pets means caring for the people who love them, too. We deeply value the human-animal bond, and we try to make every visit thoughtful, kind, and personal—including the hardest goodbyes. Our dedicated comfort room gives families a quiet, private place and the time they need to say goodbye without feeling rushed.

We’re an independent, privately owned small-animal practice in Onalaska, co-owned by Dr. Nicole Azene, DVM, MS, MPH, and Dr. Ezana Azene, MD, PhD. Our purpose-built hospital opened in 2022. We take high-quality medicine seriously, but we also believe a good day should include teamwork, laughter, and people who enjoy being there for one another.

Our two-doctor team is growing to meet the needs of our community. We hope to welcome one or two associate veterinarians, including a new or recent graduate and an experienced doctor. Dr. Nicole Azene is a Fear Free Certified Professional and supports our team in using Fear Free handling practices.

A day that lets you focus on care

We’re open Monday through Friday, 7:30 a.m. to 5:30 p.m. Appointments begin at 8:00 a.m.; the last scheduled visits are 4:30 p.m. wellness appointments. The day includes a one-hour lunch break. Wellness visits are 30 minutes and sick visits are 40 minutes, with room to adjust appointment lengths to your experience and comfort.

We offer a four-day weekday schedule, with no weekends, holidays, overnight duties, or on-call responsibilities. VetTriage supports clients after hours.

Veterinarians typically have at least one surgery day each week, with flexibility to instead develop a clinical niche. Specialists visit throughout the week for abdominal ultrasound, echocardiograms, orthopedic procedures such as TPLO and FHO, advanced soft-tissue surgery, and behavior consultations.

You’ll have a capable team beside you

Our clinical support team includes three CVTs, two experienced team members preparing to take the VTNE, and veterinary assistants, including pre-veterinary students.

The team takes histories; collects and processes samples; performs ear and skin cytologies and blood smears; obtains radiographs; places IV catheters; assists with procedures; and monitors anesthesia and recovery. They provide gentle, attentive nursing care, and help clients understand treatment plans, financial options, and next steps. They also review discharge instructions, schedule follow-up visits, and stay in touch with clients after appointments.

With about 90% of lab work performed in-house, results are often available quickly. Experienced veterinarians can review results with clients during appointments. New graduates can review results and follow up later that day or the next day as they build confidence, with support from experienced colleagues. Imagyst supports fine-needle aspirate pathology interpretation, and CoVet’s AI scribe helps reduce time spent writing SOAP notes.

We’re transparent with our team about expectations and the health of the practice. We recognize one another’s contributions, celebrate team goals, and make time to connect through hospital-sponsored events, both in-house and off-site.

Support to grow into the veterinarian you want to be

New and recent graduates are encouraged to apply. OAH has a formal mentorship program developed for new and recent graduates, and Dr. Azene loves teaching. You’ll have clinical autonomy, experienced colleagues to consult, and support when you want it. Dr. Azene and Dr. Scott Macon collaborate on cases while maintaining independent clinical practices.

We see exotic patients, including amphibians, reptiles, ferrets, rabbits, hamsters, and guinea pigs. Avian medicine is a regional need, and we’d welcome a veterinarian interested in developing that service. Our Urgent Care service is paused; helping us thoughtfully revive it could be an opportunity, but it isn’t required. We also support pre-veterinary students preparing for veterinary school.

Compensation and benefits

• $135,000 guaranteed base salary
• 22% of eligible production, reconciled monthly against base, with no negative accrual
• $10,000 sign-on bonus
• Three weeks of paid time off annually
• Medical, dental, and vision insurance
• Short-term disability, accident, and critical illness insurance
• Continuing education allowance and paid CE days
• Paid Wisconsin veterinary license, DEA registration, and USDA accreditation fees
• Professional liability coverage
• Paid memberships and dues for AVMA, Wisconsin VMA, and Coulee Region VMA

A practice rooted in the community

Onalaska and nearby La Crosse offer river-town living, local dining, arts, live music, and community events. Spend time on the Mississippi River or Lake Onalaska, hike and bike the area’s trails, kayak or fish, or explore the bluffs and valleys of the Driftless Region.

We’re proud to support our community as a main sponsor of Onalaska Fun Expo, PetExpo, Outdoor Recreation Alliance (ORA) Tails & Trails, Coulee Region Humane Society’s Cause for Paws, and the Onalaska Hilltopper Athletic Booster Club.

Let’s talk about what comes next

Your next role should offer meaningful work, a supportive team, and a fulfilling life beyond the hospital. At OAH, you’ll join a collaborative, compassionate culture where your expertise is valued, your contributions matter, and work-life integration is part of how we think about a sustainable career.

If you’re seeking a practice where people support one another and share a commitment to exceptional care, we’d love to hear from you.

Email careers@onalaskaanimalhospital.com to introduce yourself, share your resume, or ask a question. No formal cover letter is needed—just tell us what you’re looking for and what you could bring to our team.

Learn more about our culture through our website, Facebook page, and Google reviews. Then reach out to start a conversation about your next chapter.

Pay: $16.00 - $18.00 per hour

Job Description

Veterinary Technician Assistant
Onalaska Animal Hospital – Onalaska, Wisconsin
Full-Time or Part-Time | In Person

Onalaska Animal Hospital is seeking a Veterinary Technician Assistant to join our newly built, 5,000 sq. ft. state-of-the-art facility. At OAH, we’ve created a culture that values work-life balance, professional growth, and each individual’s strengths.

There is something unique about you—and we’re excited to discover it.

Why We Want You

• Help create a positive, low-stress environment for clients and patients
• Deliver an outstanding client experience to build trust with pet owners
• Support high-quality patient care through teamwork and attention to detail
• Contribute to a culture focused on growth, collaboration, and fulfillment

Key Responsibilities

• Prepare exam rooms and treatment areas for appointments and procedures
• Escort clients and patients; obtain accurate medical histories
• Assist veterinarians and technicians during exams and procedures
• Safely restrain animals for diagnostics and treatments
• Take and process radiographs (as trained)
• Fill prescriptions and prepare medications under supervision
• Clean, disinfect, and maintain exam and treatment areas
• Stock supplies and manage inventory levels
• Educate clients on preventative care and discharge instructions
• Document patient records and client communication accurately
• Support efficient workflow and a low-stress environment

Qualifications & Skills

• Previous veterinary or animal care experience (preferred, not required)
• Strong animal handling and restraint skills
• Excellent communication and client interaction skills
• Ability to work efficiently in a fast-paced environment
• Compassionate, calm, and patient demeanor
• Basic computer skills and ability to learn veterinary systems
• Ability to lift/restrain animals (50+ lbs with assistance)
• Reliable, punctual, and team-oriented
• Willingness to learn and grow

Why Join the OAH Family

• Supportive, team-oriented environment
• Focus on continuing education and career development
• Emphasis on work-life balance and personal fulfillment

Benefits

• Competitive wage
• Profit-sharing incentive program
• No weekends, on-call, or holiday hours
• Continuing education allowance
• Medical, dental, and vision insurance
• Generous pet care discounts
• Paid vacation time
• Flexible scheduling
• Full-time and part-time opportunities

Schedule Options

• 10-hour shifts
• Day and evening shifts
• Monday through Friday

Application Questions

• Are you comfortable working with animals of all sizes and temperaments?
• Briefly describe your experience working with animals (professional or personal).

Please send your resume or inquiries to:

📩  careers@onalaskaanimalhospital.com

Pay: $16.00 - $18.00 per hour

Job Description

Client Service Representative (CSR) Wanted: Be the Smile That Greets Our Clients!

Are you the type of person who lights up a room with your positivity, thrives on helping others, and loves the satisfaction of a job well done? Onalaska Animal Hospital is seeking an exceptional Client Service Representative to join our team.

What We’re Looking For

• Connects easily with clients: warm, approachable, and communicates professionally with empathy and clear boundaries
• Radiates energy: brings enthusiasm that puts clients and coworkers at ease
• Ambitious and growth-oriented: eager to learn and stay updated on pet care trends
• Strong attitude: shows up present, with a proactive and can-do mindset
• Results-driven: thrives in fast-paced environments and values productivity
• Positive presence: delivers a welcoming, friendly, “golden retriever” attitude

Why Join Us

• Commitment to excellence in client and patient care
• Fear Free certified environment
• Focus on meaningful experiences for pets and their owners

Key Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phone calls, triage concerns, and route appropriately
• Schedule, confirm, and manage appointments efficiently
• Maintain accurate client and patient records
• Process payments and financial transactions
• Communicate effectively with veterinary staff
• Educate clients on services and preventative care
• Handle questions, concerns, and complaints with empathy
• Manage check-in and check-out processes
• Coordinate follow-ups, reminders, and callbacks
• Keep reception area clean and organized
• Support daily operations in a fast-paced environment

Qualifications

• Previous customer service experience (preferred, not required)
• Strong communication and interpersonal skills
• Willingness to learn and grow in the veterinary field
• Reliable, proactive, and team-oriented

Benefits

• Competitive wage
• Production-based quarterly bonus
• No weekends or holiday hours
• Medical, dental, and vision insurance
• Generous pet care discounts
• Paid vacation and holidays
• Full-time position available
• Flexible schedule

Schedule

• Day shift with possible evening shifts
• Monday through Friday
• Work location: In person

Application Questions

• Are you able to multitask in a fast-paced environment while maintaining accuracy?
• Our team values positivity and a “golden retriever” attitude—what does that mean to you?
• What aspects of working in a veterinary clinic are you most familiar with? (phones, scheduling, communication, medical terminology, etc.)

Please send your resume or inquiries to:

📩  careers@onalaskaanimalhospital.com